Part of the Banking Transformation Series:
Europe: London 19-20th May, 2026 | North America: Charlotte, NC November 9-10, 2026 | Asia: Singapore, Returning 2027
Day Two Morning – 20th May
Turn insight into action. Leave with your next steps for 2026.
0915 – 0945
Senior leaders reflect on what has shifted since last year, what surprised them, and what now demands attention heading into 2026.
Key questions covered:
0915 – 0945
A closed-door style discussion focused on execution, not theory. Participants explore how banks are building AI systems that stand up to regulatory scrutiny while still delivering value.
Key questions covered:
0915 – 0945
Transformation stalls when execution slows. This session focuses on how banks convert strategic intent into delivery through clearer ownership, operating rhythms and decision rights.
Key questions covered:
0955 – 1025
As decision-making becomes augmented and automated, accountability becomes harder — not easier. This panel explores how leadership must evolve when machines influence outcomes at scale.
Key questions covered:
0955 – 1025
Banks talk a lot about modernisation. This panel examines why progress so often slows once programmes hit reality — and what separates platforms that deliver momentum from those that create new constraints.
Key questions covered:
0955 – 1025
Payments, liquidity and customer expectations are accelerating. This session explores whether bank operating models can keep pace with the velocity of value.
Key questions covered:
1035 – 1055
A reflective opening keynote on the assumptions that no longer hold. This session explores how leadership confidence, control and accountability have shifted over the past year.
Key questions covered:
1035 – 1055
Most banks can pilot AI. Few can industrialise it. This keynote examines why AI initiatives plateau — and what changes when organisations commit to platform thinking.
Key questions covered:
1035 – 1055
Real-time expectations are reshaping risk, liquidity and customer trust. This keynote explores what happens when time itself becomes a strategic constraint.
Key questions covered:
1105 – 1125
Many banks can pilot AI. Few can scale it safely. This keynote explores how leaders industrialise AI while maintaining oversight, confidence and accountability.
Key questions covered:
1105 – 1125
Core systems are no longer invisible plumbing. This session explores when core change becomes unavoidable and how banks make the case for transformation without triggering unnecessary risk.
Key questions covered:
1105 – 1125
Payments, liquidity and customer expectations are accelerating. This keynote examines whether bank operating models are keeping pace with the velocity of value.
Key questions covered:
1105 – 1125
Access does not automatically equal empowerment. This session questions whether new financial models genuinely benefit customers or simply shift responsibility and risk.
Key questions covered:
1145 – 1215
A recorded, conversational session focused on the uncomfortable questions. Leaders discuss what changes when AI influences decisions at scale and where humans must remain firmly in control.
Key questions covered:
1145 – 1215
CX often sits at the edge of organisations. This panel explores what happens when customer experience becomes a cultural principle rather than a function.
Key questions covered:
1145 – 1215
What really powers modern banking and why confidence in systems must be designed deliberately as complexity increases.
Key questions covered:
1145 – 1215
Panel focused on reshaping payments behaviour. This session looks at what instant expectations mean for customers, fraud risk and service design.
Key questions covered:
1225 – 1255
No slides. No scripts. The toughest questions submitted across both days are answered directly by senior leaders.
Key questions covered:
1225 – 1255
A practical session on how banks scale AI safely. Focused on controls, documentation and regulatory confidence rather than theory.
Key questions covered:
1225 – 1255
This panel examines why resilience fails under stress and how banks redesign systems and culture to cope with scale, partners and real-time demand.
Key questions covered:
1225 – 1255
As money becomes programmable and invisible, confidence becomes critical. This session explores how transparency and assurance are designed into modern value systems.
Key questions covered:
Get involved with Banking Transformation Summit via the links below.