Part of the Banking Transformation Series:
Europe: London 19-20th May, 2026 | North America: Charlotte, NC November 9-10, 2026 | Asia: Singapore, Returning 2027
How leaders are adapting as humans and machines work side by side. Culture, skills, decision-making, and what it really takes to lead teams in an AI-enabled bank.
Where AI is delivering real value today and what comes next. From applied use cases to governance, scale, and the path from pilots to production.
The platforms and architecture powering modern banking. Core modernisation, cloud, data foundations, and building systems designed for speed, resilience, and change.
How payments, lending, and money movement are evolving. Real-time rails, embedded finance, new business models, and the customer expectations shaping the future of flow.
Protecting confidence in a digital-first world. Risk, regulation, security, privacy, and how banks are strengthening trust while continuing to innovate.
Putting customers and employees at the centre. Experience design, personalisation, empowerment, and building products and services people actually value.
Day One Morning – 19th May
See the big picture. Understand the shifts. Spot the real opportunities.
0850 – 0920
Three senior voices outline the shifts that will define banking over the next 12 months, cutting through noise to focus on what banking leaders actually need to act on now.
Key questions covered:
0930 – 0950
As banks introduce more automation and intelligence into critical decisions, confidence becomes as important as capability. This session explores how institutions are designing systems that customers, regulators and boards can trust, even as complexity increases.
Key questions covered:
1000 – 1030
This opening panel takes a hard look at where banking really stands today. Leaders discuss how AI, data and infrastructure are reshaping the industry, what is genuinely changing, and what still needs to catch up across operating models, governance and culture.
Key questions covered:
1040 – 1100
Fraud, automation and fragmented ecosystems are reshaping how trust is built and tested. This session looks at how banks are strengthening assurance, transparency and control as financial services become faster and more complex.
Key questions covered:
1040 – 1100
Money is moving faster and becoming more data-rich. This keynote explores how payments, intelligence and real-time decisioning are changing the economics of value creation across banking.
Key questions covered:
1040 – 1100
Behind every modern banking experience sits an evolving technology stack. This session explores the platforms, architectures and decisions shaping how banks modernise without losing stability.
Key questions covered:
1040 – 1100
Digital capability alone is no longer enough. This keynote looks at why human-centred design, clarity and empathy remain critical differentiators as banking becomes more automated.
Key questions covered:
1110 – 1140
Banking is increasingly happening in the background. This panel explores how embedded finance is reshaping customer behaviour, business models and where value is ultimately captured.
Key questions covered:
1110 – 1140
Beyond pilots and prototypes, this session focuses on AI that is live in banking operations today. Leaders share what works, what fails and what it takes to scale responsibly.
Key questions covered:
1110 – 1140
This panel lifts the lid on the technology foundations banks rely on every day. From cloud to APIs and data platforms, speakers discuss what really holds modern banking together.
Key questions covered:
1110 – 1140
Customer experience is no longer about features alone. This session explores how banks balance personalisation, purpose and trust while scaling digital services.
Key questions covered:
1200 – 1220
From tokenised assets to data-driven services, this keynote examines how new forms of value are reshaping banking foundations and strategic priorities.
Key questions covered:
1200 – 1220
Responsible AI is moving from principle to execution. This session focuses on how banks turn ethical frameworks into real controls, processes and accountability.
Key questions covered:
1200 – 1220
This keynote looks ahead at the technology decisions that will define banking for years to come, and how leaders avoid short-term fixes that limit long-term options.
Key questions covered:
1200 – 1220
Great journeys reduce friction and anxiety. This session explores how banks design experiences that genuinely serve customers while meeting regulatory and operational demands.
Key questions covered:
1230 – 1300
Every bank has ambition. Fewer translate it into architecture that can actually deliver. This panel explores how strategic vision must be reflected in platform choices, governance and sequencing if transformation is to stick.
Key questions covered:
1230 – 1300
Responsible AI is no longer a future aspiration. This session looks at how banks are translating emerging AI regulation into real operating controls without slowing progress or killing value.
Key questions covered:
1230 – 1300
AI and automation are only as strong as the data beneath them. This panel focuses on how banks build data foundations that stand up to scrutiny, scale and real-time decisioning.
Key questions covered:
1230 – 1300
Trust is rarely lost in big moments. It erodes in small ones. This session explores how banks design journeys, language and controls that reassure customers before problems arise.
Key questions covered:
Get involved with Banking Transformation Summit via the links below.