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Themes

Inspiration for the next step in your banking transformation journey

Discover Banking Transformation Summit's themes. Your ticket gives you access to all of them.

AI, Data & Automation
Deep-dive into the world of artificial intelligence. Explore how banks are utilising revolutionary tech, maximising data and automating processes. In an AI-powered world, the opportunities are endless, but can banks capitalise?
Future of Banking
What will the highstreet bank branch look like? What will future customers expect? Which revenue streams will dominate? Bring your crystal ball, venture into the future and explore the banking landscape of 2030.
Transformation for Traditional Banks
In the face of intense pressure from new entrants, traditional banks are battling legacy systems, scalability issues, and heightened customer expectations. But with greater resources, clear digital roadmaps and a loyal customer base, will traditional banks continue to dominate?
Open and Embedded Finance
As the open banking movement consolidates, we are looking ahead to the development and impact of open finance. But outside of the financial sector, BaaS and embedded finance are taking hold - do these new approaches represent a threat or opportunity for banks and how should they react?
Customer Experience
In a world dominated by Netflix, Amazon, Google and other tech giants, the experiences you offer customers are crucial. For banks, developing a seamless digital journey, an omnichannel approach and a personalised experience is almost non-negotiable. But, it’s easier said than done!
Cyber Security, Fraud & Identity
Maintaining a robust cyber security strategy has always been a priority for banks, but in today's digital world, the cyber threat landscape is constantly evolving. BTS 23 will share the latest strategies to utilise technology, explore digital identities and develop a holistic cyber security approach.
Web3 - Blockchain, Crypto & Metaverses
Web 3.0 is transforming the financial landscape and has the potential to greatly impact banks. Whether you're interested in the future of crypto, keen to explore the metaverse or looking for blockchain use-cases, we’ve got the inside track on the hottest web 3.0 trends.
Diversity & Inclusion
Very few banking leaders would argue against the benefits of a broader range of skills and greater diversity within their workforce. And yet, leadership positions across the sector remain male-dominated and lack diversity. BTS 23 aims to shine a spotlight on the sectors most innovative women, as well as showcasing strategies banks have adopted to better reflect the societies they serve.
Devops & Engineering
Engineers play an essential role in the digital transformation of the banking industry, and many are exploring a DevOps model to accelerate innovation. Explore leading strategies the world’s banks are adopting to fast-track development, remain agile, and offer new and exciting services.
Fintech & Partnerships
Fintech has altered the status quo and continues to drive disruption across the sector. But how is the fintech landscape maturing? How are the incumbents reacting? And how are fintech/bank partnerships working in practice?
HR, Culture and the Future of Work
There’s more to digital transformation than technology. This year we’re shifting the focus from the tech to the people, exploring the working cultures that makes sense in today's world and the changing role of HR in financial services.
ESG & Sustainability
In recent years, ESG has rightly been promoted to the top of the strategic agenda for banks and financial institutions. There are genuine business and economic opportunities for those that get it right too. However, as a sector, we are not doing enough, it is clear now that tangible actions are needed, rather than PR statements.
Payments
The future of the payments landscape is hard to predict, but it remains a sector in a state of flux with new trends and increasing competition for payment customers. But how are banks reacting to the shifting payments ecosystem and can they match the payment experience offered by fintechs and digital alternatives?
Cloud Native IT & Networks
No longer consigned to dark basements, banks are relying ever more heavily on their IT departments to offer their customers a modern and secure journey. But how is Cloud technology impacting the sector? And How can network infrastructure be improved?
Marketing
Explore the trends driving real change in bank marketing. With a broadening marketing scope, greater utilisation of tech and an emphasis on personalisation, how are banks building a brand and telling their story?