In May 2026, Banking Transformation Summit brought together senior leaders from Europe's biggest financial institutions for expert perspectives, conversations, and strategies for the year ahead. From AI implementation and digital transformation to customer experience, operational resilience and regulatory changes, the Summit captured a snapshot of the state of banking as it is today.
This exclusive report reviews the key findings from the Summit, highlighting emerging trends, themes, and practical takeaways that give you the insights you need to stay ahead of the rapidly evolving banking landscape.
"Treat an agentic agent the same way you would a confident toddler: adamant that they are right despite having no ability to be right."
From a discussion at Banking Transformation Summit
of banking leaders surveyed would trust an AI agent to move money from their own account without a human involved.
of AI projects fail. The report sets out how to keep yours out of that statistic.
Whether you joined us for Banking Transformation Summit or not, this report gives you access to all of the key discussions and perspectives shaping the industry right now. Discover the challenges organisations are prioritising, the technologies reshaping financial services and the opportunities that lie ahead.
The complete findings, data and takeaways from Banking Transformation Summit, free to download.