Part of the Banking Transformation Series:
Europe: London 19-20th May, 2026 | North America: Charlotte, NC November 9-10, 2026 | Asia: Singapore, Returning 2027
14. 01. 2026
Mark Johnstone
Founder, Banking Transformation Summit
Banking Transformation Summit is where Europe’s banking leaders come together to shape what’s next.
But as the event has grown, one thing has become even clearer.
Banking transformation is not one conversation.
It is several big conversations happening at once, led by different teams, with different priorities, and different pressures.
So for 2026, we have built the programme around six core pillars. These pillars help you find your place in the agenda quickly, follow the sessions most relevant to you, and meet the people working on the same problems.
If you are joining us in May, this will help you plan your summit experience in minutes.
If you work in a bank or building society, you will recognise this.
The people modernising the core platform do not face the same challenges as the people building AI strategies.
Payments teams are moving at a different pace to risk and compliance teams.
CX leaders are focused on different outcomes to those leading workforce and cultural change.
And yet all of these areas are connected.
That is why the summit is organised into six clear pillars, so you can choose your pathway across two days and spend your time on what matters most to you.
The summit follows a clear two-day structure to help attendees move from insight to action.
AI is moving from experimentation into real delivery. This pillar focuses on how banks are using AI and data in customer service, operations, risk, fraud, and decision-making, alongside the governance and controls needed to scale responsibly.
This is where modern banking gets built. Core modernisation, cloud, automation, integration, APIs, architecture, and resilience. It is designed for those responsible for the systems and foundations powering banking today, and enabling what comes next.
Money is moving faster, in more directions, through more channels. This pillar explores the future of payments, real-time rails, digital money movement, and the infrastructure needed to support modern consumer and business expectations.
Fraud, identity, cyber security, resilience, compliance, and financial crime. This pillar is for leaders protecting customers and safeguarding the system while still enabling innovation and speed.
Customer expectations keep moving. This pillar focuses on building better journeys, smarter engagement, stronger loyalty, and more relevant experiences, shaped by data, personalisation, and the real-world demands of modern banking customers.
Transformation succeeds or fails based on people. This pillar is about leadership, culture, skills, and how organisations adapt as technology reshapes teams, roles, and ways of working. It is designed for those building the banking workforce of the future.
These six pillars are not just themes.
They are the structure of the Banking Transformation Summit agenda.
They are how we group sessions, speakers, and discussions, so you can quickly identify where you belong and what you should prioritise across the summit.
Whether you are attending to learn, benchmark your strategy, explore solutions, or meet peers facing the same challenges, the pillars help you build your plan without feeling overwhelmed.
Banking Transformation Summit is built for those driving real change inside banks and building societies.
It is not about theory, hype, or surface-level commentary.
It is focused on what works in practice, led by people doing the work.
Across the programme, you can expect:
Get involved with Banking Transformation Summit via the links below.