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Agenda

Visionary insight and opinion to support and challenge your transformation journey

Continued...

1300 - 1400

Lunch & Networking

1400 - 1440

Theatre 1

Women in Banking: Are we Doing Enough to Promote Gender Equality?

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  • What are the benefits of a diverse workforce?
  • Are we doing enough as a sector to encourage diversity at entry level and in leadership positions?
  • What initiatives are making a difference right now? Success stories to share
  • A global picture: What are other countries doing to promote women in financial services?
  • How can we continue to build momentum: Diversity recommendations for 2023 and beyond

1400 - 1420

Theatre 2

Self-Service Banking: The Key to Elevated Customer Experiences

1400 - 1440

Theatre 3

ESG & Sustainable Finance: A New Lens for Banks

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  • Is ESG a priority? Should it be higher up on the agenda?
  • Why ESG can be viewed as an opportunity for banks rather than a challenge?
  • How can banks develop a bespoke ESG framework and robust sustainable strategy?
  • How can ESG progress be measured and why is transparency essential?

Ella Chalfon, Managing Director, Sustainable Finance, Nomura

Gianluca Cantalupi, Global Head of Sustainability and Climate Risk, Credit Suisse

1400 - 1420

Theatre 4

Cloud Security: Is Banking in the Cloud Safe or are Cyber Risks Increasing?

1400 - 1420

Theatre 5

Why Banks Need to Prioritise a Workforce Ready for the Future... Today!

1400 - 1420

Theatre 6

How to Ensure the Workplace is Working for You with HR and Office Technology

1400 - 1430

Theatre 7

Customer Expectations - What Do They Want From Banks?

1420 - 1435

Theatre 6

How to Tackle Ransomware with SIEM-as-a-Service

1425 - 1445

Theatre 2

A Fragmented Future: Why Banks Need to Break Down the Traditional Value Chain

1425 - 1445

Theatre 4

How to Overcome the Biggest Challenges Preventing Digital Transformation at Scale

1425 - 1445

Theatre 5

Banking in the Metaverse

1440 - 1455

Theatre 6

How is Fintech Fostering Financial Inclusion? Are we Doing Enough?

1445 - 1515

Theatre 7

Climate and Sustainability for Banks: Are They Doing Enough?

1450 - 1510

Theatre 2

Banking on DevOps: Accelerating New Product Innovation and Development

1450 - 1510

Theatre 4

Why the Product Landscape is Changing for Banks and How to Capitalise

1450 - 1510

Theatre 5

Marketing Innovation: Next-Gen Strategies to Accelerate Customer Growth

1500 - 1540

Theatre 1

From Open Finance to Embedded Finance

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  • What is the true potential of open finance and how can we ensure it is unlocked?
  • Have traditional financial institutions taken advantage of open banking or open finance?
  • Where should incumbents focus their efforts and investments in open banking capabilities to maximise benefits?
  • Where does open finance go next? Are we pushing towards a state of ‘open everything’

Hakan Eroglu, Global Open Banking & Open Data Lead, D&S, Mastercard

Trond Inge Ostbye, Head of Digital & Daily Banking, Nordea

1500 - 1540

Theatre 3

Navigating the Turbulent Cyber Security Landscape

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  • What does the cyber threat landscape look like for financial institutions?
  • Has hybrid working and digital approaches reduced or increased risk?
  • How can banks utilise AI and other tech to mitigate cyber threats
  • What opportunities does digital identity offer banks across the security spectrum?
  • Can customer knowledge be improved? Is this the banks’ responsibility?

Scott Corrigan, Global Head, Disputes and Government Investigations Legal, Standard Chartered Bank

1500 - 1515

Theatre 6

How are Fintech/Bank Partnerships Working in Practice? Is it Still Competition vs Collaboration

1515 - 1535

Theatre 2

Building a Digital Challenger Bank: Why All Highstreet Banks Will Launch a Digital Spin-Off

1515 - 1535

Theatre 4

Maximising Automation: How Banks Can Win the Race Against Digital Competition?

1515 - 1535

Theatre 5

Resilience: The Cornerstone of Digital Banking Success

1520 - 1535

Theatre 6

How are Central Bank Digital Currencies Developing and What is the Impact on the Banking Landscape

1530 - 1600

Theatre 7

Workforce Changes and Digital Cultures in Banks

1540 - 1600

Theatre 2

Developing a Data Analytics Strategy that Drives Transformation

1540 - 1600

Theatre 4

How Banks are Leveraging Predictive Analytics for More Accurate Decision Making

1540 - 1600

Theatre 5

Beyond AI: Humanizing the Digital Experience for Customers

1540 - 1555

Theatre 6

How to Increase Agility and Resilience by Moving to a Composable Banking Model

1600 - 1640

Theatre 1

Web 3, Crypto & Blockchain: Is the Banking Industry Ready?

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  • Why should banks care about Web 3.0?
  • How will the decentralisation of money evolve and what impact will it have?
  • How are banks using blockchain and is it working in practice?
  • Has Crypto finally moved from hype to mainstream and what does this mean for banks?
  • Does DeFi represent a genuine threat to traditional financial institutions

1600 - 1640

Theatre 3

Digital Transformation for a Frictionless Banking Journey

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  • What does a seamless digital journey in banking actually look like?
  • How is the onboarding process changing and what’s the end goal?
  • Mobile banking apps – what are the new expectations and are they meeting customer needs?
  • Can traditional banks switch to a model of digitisation and rapid product development?

Nick Fahy, CEO, Cynergy Bank

1605 - 1625

Theatre 2

Banking on Hyper-Personalisation: Is This the CX Silver Bullet?

1605 - 1625

Theatre 4

How Banks Can Capitalise on the New Digital Lending Landscape

1605 - 1625

Theatre 5

Bank Branch Transformation for a Digital Era

1630 - 1800

Networking Drinks

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