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On-Demand Agenda

The Next Step in Your Banking Transformation Journey

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2023 Draft Programme

Organisers Welcome and Chairs Opening

0900 - 0915

0915 - 0955
Theatre 1

Panel: Reshaping FS: What Does The Future of Banking Look Like?

0915 - 0955
Theatre 2

Panel: Automatic for the People: How AI is Reshaping Customer Experience

1000 - 1040

Theatre 1

Panel: Digital Transformation for Traditional Banks

1000 - 1040
Theatre 2

Panel: HR, Digital Culture and The Future Workplace

1000 - 1040
Theatre 3

Panel: Maximising Opportunities with Banking-as-a-Service

Morning Break

1040 - 1100
1100 - 1140
Theatre 1

Panel: Matching Elevated Customer Expectations with Next-Level Customer Experiences

1100 - 1140
Theatre 2

Panel: The Fintech Landscape and the Challenges Facing Challengers

1100 - 1140
Theatre 3

Panel: Banking in the Cloud: Opportunities and Challenges

1100 - 1120
Theatre 4

How will the Future of Money, Transactions and the Decline of Cash Impact Banks?

1100 - 1120
Theatre 5

Moving to a Composable Banking Model to Increase Agility and Resilience

1100 - 1120
Theatre 6

Reskill, Upskill, Redeploy: How can Banks Remain Cost Effective Whilst Closing the Digital Skills Gap?

1100 - 1120

Theatre 7

Building a Brand: Why Marketing is More Important Than Ever for Banks

1125 - 1145
Theatre 4

Financial Inclusion: How Banks Can Help Tackle Economic Inequality with ESG

1125 - 1145
Theatre 5

Big Data, Big Opportunities: How Data and AI are Driving Disruption across FS

1125 - 1145
Theatre 6

What is the Role of Banks in the Banking-as-a-Service Revolution?

1125 - 1145
Theatre 7

Tackling Ransomware with SIEM-as-a-Service

1150 - 1210
Theatre 4

Transforming Banking Customer Onboarding Processes with Automation

1150 - 1210
Theatre 5

Cryptocurrency, Blockchain & NFTs: What Does it all Mean for Banks?

1150 - 1210
Theatre 6

Trust Frameworks: How Banks Can Secure Our Digital Identity

1150 - 1210
Theatre 7

Can Banks Offer Digital-First Payment Solutions to Rival Fintechs

1200 - 1240
Theatre 1

Panel: Women in Banking: Are we Doing Enough to Promote Gender Equality?

1200 - 1240
Theatre 2

Panel: Engineering Transformation: Utilising DevOps as a Catalyst for Change

1200 - 1240
Theatre 3

Panel: Marketing Strategies: Revolutionary Approaches for a Digital Era

1215 - 1235
Theatre 4

The Invisible Bank: Why Banking will Soon be an Embedded, Background Process

1215 - 1235
Theatre 5

Why Financial Health and Wellbeing is an Untapped Opportunity for Banks

1215 - 1235
Theatre 6

How Open APIs Continue to Reshape the Future of Payments

1215 - 1235
Theatre 7

FinTech as a Force for Good and Catalyst for Change

1240 - 1300
Theatre 4

Delivering Hyper-Personalisation at Scale

1240 - 1300
Theatre 5

Why The Cloud Should be Critical to Your Digital Banking Strategy

1240 - 1300
Theatre 6

Real-Time Fraud Detection in Banking: Mitigating Risk with AI

1240 - 1300
Theatre 7

The Future of Money: Central Bank Digital Currencies and The Impact on the Banking Landscape

Lunch & Networking Break

1300 - 1400
1400 - 1440
Theatre 1

Panel: ESG & Sustainable Finance: A New Lens for Banks

1400 - 1440
Theatre 2

Panel: Man vs Machine: Exploring AI & Automation in Banking

1400 - 1420
Theatre 4

Cloud Security: Is Banking in the Cloud Safe or are Cyber Risks Increasing?

1400 - 1420
Theatre 5

Why Banks Need to Prioritise a Workforce Ready for the Future... Today!

1400 - 1420
Theatre 6

Self-Service Banking: The Key to Elevated Customer Experiences

1400 - 1420
Theatre 7

How Can Traditional Banks Emulate the Characteristics of Digital Challengers? And Should They?

1425 - 1445
Theatre 4

How to Overcome the Biggest Challenges Preventing Digital Transformation at Scale

1425 - 1445
Theatre 5

Banking in the Metaverse

1425 - 1445
Theatre 6

Creating a Holistic but Layered Approach to Banking Security and Cyber Threats

1425 - 1445
Theatre 7

Why Legacy Systems is no Longer a Barrier to Digital Transformation

1450 - 1510
Theatre 4

Why the Product Landscape is Changing for Banks and How to Capitalise

1450 - 1510
Theatre 5

Marketing Innovation: Next-Gen Strategies to Accelerate Customer Growth

1450 - 1510
Theatre 6

Building a Digital Challenger Bank: Why All Highstreet Banks Will Launch a Digital Spin-Off

1450 - 1510
Theatre 7

Leveraging VoC To Power CX and be the Bank your Customers Want to See

1500 - 1540
Theatre 1

Panel: Navigating the Turbulent Cyber Security Landscape

1500 - 1540
Theatre 2

Panel: The Role of Banks in the Digital Payments Revolution

1500 - 1540
Theatre 3

The Role of Banks in the Digital Payments Revolution

1515 - 1535
Theatre 4

Developing a Data Analytics Strategy that Drives Transformation

1515 - 1535
Theatre 5

Resilience: The Cornerstone of Digital Banking Success

1515 - 1535
Theatre 6

Financial Inclusion and ESG in Fintech - Are we Doing Enough?

1515 - 1535
Theatre 7

A Fragmented Future: Why Banks need to Break Down the Traditional Value Chain

1540 - 1600
Theatre 4

How Banks are Leveraging Predictive Analytics for More Accurate Decision Making

1540 - 1600
Theatre 5

Beyond AI: Humanizing the Digital Experience for Customers

1540 - 1600
Theatre 6

HR and Office Technology: Ensuring the Workplace is Working for You

1540 - 1600
Theatre 7

Banking on DevOps: Accelerating New Product Innovation and Development

1600 - 1640
Theatre 1

Panel: Web 3, Crypto & Blockchain: Is the Banking Industry Ready?

1600 - 1640
Theatre 2

Panel: From Open Banking to Open Finance

1605 - 1625
Theatre 4

How Banks Can Capitalise on the New Digital Lending Landscape

1605 - 1625
Theatre 5

Bank Branch Transformation for a Digital Era

Networking Drinks

1640 Onwards
Further Events
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About Banking Transformation Summit

Banking Transformation Summit provides a holistic, 360 degree view of the banking landscape.

Exploring the external factors shifting the market, changing revenue streams, customer expectations and increasing competition; along with internal changes to back office systems; workplace cultures and HR responsibilities.

No matter where you are on your transformation journey, Banking Transformation Summit provides inspiration and confidence for your next steps.

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Wealth Management/ London

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